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Customer Service Rep English Customer Service Event Manager / Planner

Luxury Front Desk Agent — 5-Star Guest Experience

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Omni Hotels & Resorts
Full Time position
Listed on 2026-01-12
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A luxury hotel chain in Boston is seeking a Front Desk Agent to provide exceptional guest service and manage check-ins and check-outs. The ideal candidate will have a passion for hospitality, strong customer service skills, and the ability to multitask under pressure. Responsibilities include welcoming guests, handling special requests, and ensuring guest satisfaction. This is a full-time position requiring flexibility in scheduling.

Competitive hourly rate starts at $30.83 and increases with experience.
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