ASR Team Lead
Listed on 2026-02-04
-
Healthcare
Healthcare Administration -
Administrative/Clerical
Healthcare Administration
ASR Team Lead
Boston Medical Center (BMC) is more than a hospital. Its a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to alland is the largest safety-net hospital in New England.
The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston Health Net an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.
Position: ASR Team Lead
Department:
Pediatric Specialties Clinic - MP
Schedule:
Full Time
- Responsible for the optimal functioning of the department by ensuring patients receive quick access, excellent customer service, quality patient care and are referred to the appropriate sources.
- Provides leadership in complying with governmental, accreditation, other regulations/requirements, and with clinic policies.
- Assists in overall monitoring admin workflow and staff productivity.
- Establishes and maintains efficient communications between admins and clinical personnel.
- Assists in scheduling personnel for efficient, effective admin coverage of departmental obligations.
- Performs the duties of the administrative support staff within the department, as needed.
- Meets daily with team staff to exchange new information, discuss open issues and focus for the day.
- Functions as a trainer/coach to administrative support staff on technical, operational and policies/procedural issues. Communicates information, promotes excellence, quality care and cooperation among team members.
- Manages workflow and monitors quality of work of the support staff group to ensure an efficient operational flow, timely completion of assignments and
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