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Case Management Supervisor

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Pine Street Inn
Full Time position
Listed on 2026-02-03
Job specializations:
  • Healthcare
    Community Health, Substance Abuse Counselor, Mental Health, Crisis Counselor
  • Social Work
    Community Health, Substance Abuse Counselor, Mental Health, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 61464 - 97960 USD Yearly USD 61464.00 97960.00 YEAR
Job Description & How to Apply Below

Overview

Description:

SCHEDULE: 40 hours, Tuesday – Saturday, 8:00 a.m. – 4:30 p.m., on call 24 rotation required.

Pays $61,464.00 - $97,960 annually.
DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION: 3368 Washington St., Boston, MA

Summary of the Position

Pine Street Inn Supportive Housing provides comprehensive residential, case management, and clinical support services to Supportive Housing tenants. The Case Management Supervisor provides leadership and clinical supervision to a case management team, which supports formerly chronically homeless individuals to maintain stability in housing, connect with community-based services, and achieve self-sufficiency. This position is responsible for program content including the implementation of effective practices (Motivational Interviewing, Comprehensive Case Management, Harm Reduction, and Trauma Informed Care) and ensures the provision of high-quality case management supports on a 24/7 basis.

The Supervisor provides supportive services to tenants in housing helping tenants achieve their highest level of self-sufficiency, through tenant engagement and intervention during daytime operations, and in coordination with the Residential team and Property Management team. The Supervisor also provides leadership in crisis situations and participates in on-call rotation. The Case Management Supervisor will work in partnership with the Community Builders, Property Management and Community Engagement staff and is responsible for operations of the PSI case management team.

Education/Training

Required:

  • High School Diploma
  • 5 years of clinical supervisory experience or equivalent combination of skills and experience in the substance abuse/mental health field.

Preferred:

  • Bachelor’s Degree in a related field (i.e. social work, clinical psychology, education, nursing)
  • Bi-lingual – Spanish/English
Knowledge/Experience

Required:

  • Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
  • Experience and working knowledge of best practices for case management, including Motivational Interviewing, Trauma Informed Care, and Harm Reduction
  • Computer skills sufficient for data gathering, documentation and reporting

Preferred:

  • Experience in providing supportive housing
  • Knowledge of housing management
  • Experience working with chronically homeless individuals in Housing First programs
  • Strong commitment to the Housing First and Harm Reduction approach
  • Experience with HMIS systems strongly preferred
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