Regional Clinical Manager, NY or MA

Overview

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

The Regional Clinical Manager (RCM) reports directly to the Regional Sales Director and takes the lead role in the management of the Clinical Specialist (CS) team for a given region. The RCM will work closely with the Regional Sales Director to collaborate and execute on regional and territory strategic objectives. Additionally, the RCM will facilitate the onboarding, training, ongoing clinical competency and professional development of the region’s clinical team and will be a key stakeholder in the timely execution of new customer acquisition, clinical education and training.

By facilitating effective case coverage to support customer clinical needs throughout the region, the RCM will contribute to achieving projected sales goals, new customer onboarding, company objectives, and driving increased sales revenue.

• Lead and manage the regional Clinical Specialist (CS) team by setting clear expectations, providing strategic direction, and fostering a culture of accountability, collaboration, and continuous improvement
• Recruit, retain, and develop high-performing clinical talent through structured onboarding, coaching, performance feedback, and career development planning.
• Drive execution of regional objectives in partnership with the Regional Sales Director, ensuring alignment between clinical initiatives and commercial goals.
• Provide leadership support to the clinical team in navigating complex customer scenarios, offering guidance and escalation support to strengthen relationships and drive territory growth.
• Ensure operational excellence by proactively identifying and resolving gaps in staffing, training, or customer support, and deploying resources to maintain consistent coverage and service quality.
• Establish and maintain strategic partnerships with key physicians, decision-makers, and hospital stakeholders to enhance clinical engagement and support business development.
• Champion process improvement by identifying inefficiencies and collaborating cross-functionally to implement solutions that elevate team performance and customer satisfaction.
• Serve as a clinical expert & advisor to internal and external stakeholders, ensuring appropriate product use and procedural consistency to optimize patient outcomes.
• Recognize and understand competitive products, industry trends, and Haemonetics products.
• Monitor and address clinical challenges related to product usage, coordinating with sales leadership and providing targeted in-service education as needed.

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, training and developing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• BA/BS or equivalent in Health science and appropriate registrations or certifications (RN, RCIS, RCSA, RVMS, etc.)
• Minimum 5 years  directly related experience in the medical device industry in a clinical or sales role directly supporting physician customers. Strong clinical orientation, experience with products for use in cardiac service line (ex/cath lab or EP lab)
• Minimum 3 years  leadership or managerial experience in managing a clinical team
• Minimum 3 years  experience in Interventional Cardiology and Electrophysiology in a clinical or commercial role

• Demonstrated ability to lead, coach, and develop high-performing clinical teams with a focus on accountability, engagement, and growth.
• Strong interpersonal and communication skills with the ability to influence diverse clinical stakeholders including physicians, nurses, and lab staff.
• Proven capability to translate clinical insights into strategic action and commercial results
• Financial and analytical acumen to understand and communicate how product performance impacts health system…