Case Manager - RN IV

Scheduled Hours

8AM-4:30PM Monday-Friday

• Oversee case coordination, utilization review, discharge planning, and resource allocation across assigned units.

• Ensure compliance with care standards through medical record audits, infection control surveillance, and reporting of communicable diseases.

• Facilitate care planning and level-of-care decisions with interdisciplinary teams, Physician Advisors, and third-party payers.

• Support staff education, lead quality improvement efforts, and contribute to internal publications and committee initiatives.

• Resolve coverage and reimbursement issues, prepare statistical reports, and communicate with Managed Care Organizations using EMR data.

• Provide cross-functional support including screening, DOC/HOC coverage, and referrals to Social Services or Patient Advocates.

• Strong foundation in nursing principles, terminology, anatomy, physiology, and care standards across diverse patient populations.

• Proficient in emergency procedures, diagnostic and monitoring equipment, infection control, and specimen handling.

• Skilled in documentation, data analysis, report preparation, and interpreting medical records, charts, and treatment plans.

• Effective communicator with the ability to instruct, collaborate across multidisciplinary teams, and support patients under stress.

• Demonstrates sound judgment, cultural sensitivity, confidentiality, and flexibility to work varied shifts and respond to emergencies.

• Demonstrates thorough knowledge of agency regulations, forms, safety protocols, supply procedures, and sterilization equipment used in medical settings.

• Understands and can explain applicable laws, policies, and community-based resources for nursing services, referrals, and laboratory testing.

Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity.

Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 248 inpatient beds including 95 Psychiatric beds and 29 Correctional Health beds. In addition, the Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction and House of Correction inmates and community patients.

The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients. In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness.

what it’s like to work as a DPH nurse

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A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http:///cori

Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website, http://.gov

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources…