Student Health Liaison

Description

MINIMUM

JOB QUALIFICATIONS:

Bachelor’s level public health, social work, counseling, education, health sciences, or equivalent experience. Masters preferred. Experience working in a college, university or healthcare environment preferred. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment preferable.

Coordinate the administrative aspects of the SWPS staff office, including but not limited to: reserving spaces for on-campus wellness classes, events, clinics and programs; managing the online appointment booking software for wellness services; assisting the contracted wellness service providers with administrative and technical needs; monitoring and ordering supplies; processing payments for providers and vendors.

Collaborate with the Health and Wellness staff on the coordination and delivery of wellness campaigns, programs, and services. For example, wellness coaching, BASICS, and other services.

Provide frontline support and system navigation for the Health and Wellness satellite offices, which may include assisting walk-in Berklee community members with questions, receiving and greeting visitors, assisting students in making wellness service appointments, providing referral assistance to the institution’s contracted health care facility, assisting students with basic questions about immunizations and the student health insurance plan and elevating inquiries to the appropriate staff member as necessary, answering phone calls, and monitoring and assisting in responding to office email and social media accounts.

Support development of training manuals for Peer Wellness Educators.

Assist in managing, creating, and maintaining all Health and Wellness webpages, creating all event communications, newsletter submissions, social media accounts, print materials, student mailing list, programming calendar, and coordinate all communications from the Health and Wellness staff office.

Continually identify and monitor emerging student resource and informational needs as it relates to wellness, and implement appropriate strategies for addressing those needs.

Assist with utilization and trend data collection and assessment.

Assist the Director, Health and Wellness Services, the Associate Dean, Health and Wellness and Counseling on special projects, such as those specifically related to the donor-funded Reach Out initiative program.

Represent Health and Wellness at outreach programs and events.

Participate in departmental, divisional and college-wide committees.

Serve as a member of the response team for public health outbreaks and concerns.

Other duties as assigned.

Required Knowledge, Skills, and Abilities:

Bachelor’s degree in public health, social work, counseling, education, health sciences, or equivalent experience.

Ability to work in a culturally diverse environment and interact with culturally diverse individuals.

Interest in the intersections of health and wellness, equity; ability to incorporate social justice at the core of health and wellness curricula, programs, and messaging.

Excellent written and oral communication skills and ability to effectively communicate both individually and in group settings.

Working knowledge of a variety of health topics impacting college-aged populations.

Working knowledge of behavior change theories and the social ecological framework.

Familiarity with social marketing and communications strategies.

Demonstrated interpersonal skills and the ability to understand and address the dynamic concerns of college students with empathy.

Preferred Knowledge, Skills, and Abilities:

Master’s degree.

Experience working in a college, university or healthcare environment. Specific skills and experience in health services relevant to late adolescents/young adults, counseling services, and/or student affairs in a higher education environment preferable.

Experience working with, or advising, young adults or college students.

Skills in…