Manager, 340B Program, Licensing & Credentialing

Manager, 340B Program, Licensing & Credentialing

Join to apply for the Manager, 340B Program, Licensing & Credentialing role at Neighbor Health

Full‑time position

Department:
Retail Pharmacy - Gove

All Locations: 10 Gove Street – Taylor Building

Position Summary

The 340B Program, Licensing and Credentialing Manager is charged with oversight of Neighbor Health’s 340B pharmacy program. This entails a focus on contract pharmacy management through 340B ESP, 340B audit preparation, wholesaler drug pricing file accuracy, and ongoing compliance tracking/verification to ensure sound integrity of the organization’s 340B Drug Pricing Program. Moreover, this role is the primary point of contact for licensing and credentialing across outpatient and ambulatory pharmacy locations, ensuring all documentation (licenses, registrations, payer contracts, portal user names and passwords, etc.)

is current, stored in a primary database, and aligns with departmental, state/federal regulatory and payer expectations. The ideal candidate will have experience in pharmacy operations and regulatory setup, mastery of HRSA 340B requirements, a sharp attention to detail, and the ability to collaborate with TPAs, drug purchasing vendors, and internal stakeholders.

Key Responsibilities

• Coordinate 340B ESP contract pharmacy activities, including data submission, audit tracking, and compliance with manufacturer policies to maintain pricing eligibility.

• Lead internal 340B audit activities by maintaining accurate documentation, supporting HRSA and manufacturer audits, and ensuring program integrity across pharmacy sites.

• Collaborate with leadership to address operational inquiries and act as a liaison with TPAs, wholesalers, and manufacturers to ensure alignment on audit deliverables and data reporting.

• Assist with pharmacy licensing and credentialing, including managing renewals, tracking new and renewal applications, and maintaining up‑to‑date regulatory documentation.

• Monitor and interpret 340B program updates, communicating relevant changes to program leadership with identification of impact, and contributing to the development of action planning for continued compliance and mitigation of any risk to program savings.

• Support development of 340B compliance dashboards or reporting tools to provide visibility to leadership on audit outcomes, replenishment trends, or pricing eligibility status.

• Assist with onboarding and maintenance of pharmacy sites participating in the 340B program via OPAIS database, ensuring accurate setup, registration, and ongoing compliance monitoring.

• Validate claims data submitted through TPAs and resolve data mismatches or rejection issues that impact replenishment or compliance. Verify TPA rules/logic are current and loaded correctly by payor.

• Track manufacturer restrictions and policy changes related to contract pharmacies and ensure impacted sites are informed and processes are adjusted accordingly.

• Verify and monitor 340B pricing updates with drug purchasing vendors and wholesalers to ensure accurate contract pricing is applied to replenishment orders and resolve discrepancies as needed.

Education

• Associate or bachelor’s degree in health sciences, Pharmacy, Business, or equivalent work experience.

• Master’s degree in a health‑related or public health field desirable.

• 340B ACE or equivalent certification preferred.

Experience

• 2+ years of experience in outpatient/ambulatory/clinic/community health center pharmacy settings, healthcare compliance, or related roles required.

• Prior experience working with the 340B Drug Pricing Program, 340B ESP, third‑party administrators (TPAs), or contract pharmacy models highly preferred.

Skills & Abilities

• Strong understanding of outpatient pharmacy workflows and basic 340B program components.

• Excellent attention to detail with ability to manage multiple deadlines and data sources.

• Strong written and verbal communication skills; able to interact professionally with vendors, auditors, and internal teams.

• Self‑motivated, organized, and capable of working independently with minimal supervision.

• Ability to interpret and summarize regulatory updates or data…