Senior Product Manager, Healthcare Operations

Senior Product Manager, Healthcare Lead end-to-end development of health behavior-change features for Health

OS partnerships.

Location:

Boston, Massachusetts, United States

Compensation: $150, USD / year

Job Tags:
Operations

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives. We're seeking an experienced and passionate Senior Product Manager to join our dynamic product team to achieve this mission. The ideal candidate will have a passion for data driven behavior change, delivering actionable insights and supporting delightful and informative user experiences.

The ideal team member will understand how to navigate regulated environments and has some experience in health, whether in exercise physiology, health outcome improvement, nutrition, mental health, and/or clinical product development. You will play a critical role in shaping the future of how WHOOP helps members understand and improve their health.

This PM will be responsible for defining and scaling WHOOP alongside new health partnerships to enable WHOOP's bold vision as a Health

OS. This role requires a blend of product management excellence, deep technical understanding of data sharing, and a strong commercial acumen to identify and execute on high-impact partnership opportunities.

• Product Strategy:
  Define and drive the behavior change product strategy in alignment with the overall product and business goals. Identify opportunities to give members unprecedented visibility into their own health
• Product
  
  Roadmap:
  
  Contribute to creating and maintaining the health outcomes product roadmap, prioritizing new metrics/features and improvements based on business impact and member value
• Behavior Change Feature Development:
  Lead the end-to-end product development lifecycle for behavior change-related features, from ideation and requirements gathering to design, development, testing, and launch. Obsess about delivering the best member experiences
• AI-First Mindset:
  Build a health intelligence platform that evolves with each member's life stage, body, and needs. The goal is to use AI to deliver empathy at scale, making every WHOOP experience intelligent, empowering, and biologically attuned
• Cross-functional Collaboration:
  
  Collaborate closely with cross-functional teams, including data scientists, clinical and regulatory managers, engineers, designers, strategic finance, and marketers, to ensure the successful development and launch of behavior change health experiences, insights and features
• Data-driven Decision Making:
  Utilize data analytics and insights to make informed decisions and continuously improve health-related features. Monitor key performance metrics and iterate based on user feedback and data analysis
• Health Ethics and Compliance:
  Ensure that health features adhere to ethical guidelines and compliance requirements
• Market Analysis:
  Stay informed about health tech trends, competitive landscape, and emerging technologies to identify opportunities for innovation and differentiation. Have a strong point of view on where the world is going and what is relevant for WHOOP
• Execution & Delivery:
  Lead the entire product lifecycle for integration efforts, from ideation and specification through development, launch, and iteration
• Analysis & Reporting:
  Establish clear metrics for success (e.g., integration volume, partner satisfaction, user adoption, LTV) and rigorously track and report on performance

• Proven experience as a Product Manager with a track record of successful launches, ideally in the consumer space. Bonus points for doing so in a regulated environment
• Strong understanding of health product concepts, including software as a medical device (SaMD) and clinical validation
• Subject matter expertise in at least one of the following areas is preferred: exercise physiology, sleep health, women's health, bloodwork and other diagnostics, connected devices, nutrition, mental health, behavior change
• Strong point of view on best practices for effectively educating and/or coaching…