Patient Access Coordinator - Rehab Therapies, South Bay

Overview

Position: Patient Access Coordinator
Department: Rehab Therapies - South Bay, Boston, MA
Schedule: Full Time, 40 Hours, Rotating Day/Evening

The primary purpose of the job is to serve as a liaison for patients in all communications regarding care rendered in the Boston Medical Center South Bay location. Provides comprehensive handling of the patient’s administrative experience, facilitating access and proper insurance management during their visit. Tasks include gathering information for pre-admission, and full registration. Obtain pre-authorization from insurance carriers, and authorization extensions.

Responsible for referral management, scheduling appointments, verifying demographic and financial information, and collection of co-payment. Contributes to the daily success of patient flow.

• HS/GED plus 5+ years’ medical office experience and/or referral authorization experience OR
• Associates plus 2-3 years’ medical office experience and/or referral authorization experience OR
• Bachelor’s plus 1-2 years medical office experience and/or referral authorization experience

• Requires strong computer skills and knowledge of PC applications. Windows environment and Microsoft Office products preferred. Knowledge of the Eclipsys SDK system or other comparable registration systems a plus. Other systems utilized are EWS, EPIC, E-REFERRAL portal.
• Requires the ability to multitask and manage complex processes.
• Requires ability to make independent decisions under pressure.
• Requires judgment, diplomacy, collaboration, teamwork, and customer service skills. IND
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Compensation Range: $17.07 - $23.80

Notes: This range offers an estimate based on the minimum job qualifications. Our approach to determining base pay is comprehensive and considers factors such as education, experience, skills, and certifications/licensures, as they relate to position requirements; as well as business/organizational needs, internal equity, and market competitiveness. Boston Medical Center Health System offers generous total compensation including benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources for employee and family well-being.

NOTE
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This range is based on Boston-area data and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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