Engagement Partner - Mental Health

Posted Friday, January 16, 2026 at 5:00 AM

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and southeastern Massachusetts.

As a member of the multidisciplinary ACCS Integrated Team, the Engagement Partner I provides day‑to‑day support to adults challenged with mental health issues who are living in a group living environment or a supported independent environment. The Engagement Partner I delivers interventions that are clinically informed and supported by evidence‑based practices. The Engagement Partner I contributes to Bay Cove’s mission by partnering with Persons to work toward personal goals in order to achieve greater independence and improved quality of life.

This is a non‑exempt position.

Hyde Park, Dorchester, Roxbury, Boston

• Responsible for engaging with Persons in a way which incorporates into program culture the practices and philosophies of evidence‑based practices including but not limited to Screening, Brief Intervention, and Referral for Treatment (SBIRT), Stages of Change, Motivational Interviewing, Harm Reduction, Seeking Safety, and Trauma Recovery and Empowerment Model (TREM).
• Utilizes recovery‑oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals.
• Participate on the Engagement Team of assigned persons as directed by the ACCS Clinical Supervisor.
• Engages in supportive interventions with Persons aimed at teaching daily living skills such as community safety practices, travel training, banking and budgeting, cooking, shopping, personal care and hygiene, and care of personal space and belongings.
• As needed and/or as requested, accompanies Persons to medical, dental and psychiatric appointments or leisure activities via public transportation, agency vehicle or staff car.
• Performs other household maintenance and cleaning tasks which have been designated as shift responsibilities and as assigned by the Program manager.
• Administers medications in accordance with MAP standards and trains clients in self‑medication procedures.
• Follows and implements all program safety procedures to ensure overall health and safety of clients.
• Provides skilled shift coverage, including weekends and awake overnights, as scheduled by the supervisor.
• Prepares meals following the nutritional guidelines set forth in Executive Order 509.
• Performs other duties as assigned by supervisor.

• At least one year of direct care experience providing services to adults with mental health issues or a related population; a Bachelor’s Degree in Psychology, Social Work, or a related area can be substituted for experience.
• High School diploma or GED required.
• Must have flexibility to work a similar schedule in a different group living or supported independent environment in response to program need and as directed by supervisor.
• Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous supports and services of their own choosing.
• Flexibility to work evenings and weekends on a scheduled or as‑needed basis.
• Proficient writing and verbal communication skills.
• Excellent personal organization, attention to detail, and time management skills.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• Department of Public Health certification in medication administration required within 3 months of hire.
• CPR and First Aid certification required within 3 months of hire.
• Ability to go up and down stairs to monitor clients on multiple floors and physical capacity to assist people with mobility impairments as needed.
• Valid driver’s license preferred.
• Bilingual candidates encouraged…