Peer Supports Coordinator; Certified Peer Specialist

Peer Supports Coordinator (Must be a Certified Peer Specialist)

Dorchester, Boston, MA, USA

Posted Thursday, November 13, 2025 at 5:00 AM

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and southeastern Massachusetts.

Job Summary:

As a member of Adult Community Clinical Services (ACCS), the Peer Supports Coordinator facilitates the implementation of recovery-oriented practices within ACCS and provides peer supervision, training, and consultation to Peer Support Staff on the Integrated Teams along with direct support to individuals who use ACCS services. The Peer Supports Coordinator contributes to Bay Cove’s mission by ensuring that ACCS services are robustly recovery-oriented and that Peer Support Staff are competent in their partnering with Persons to reach their personal goals .

This is a non-exempt position.

Supervisory Responsibilities:

• Provides mentoring and guidance to all ACCS Peer Support Staff.
• Directly Supervises Peer Support Staff on assigned ACCS team in partnership with the Integrated Team Director

Essential Functions of the Position:

• Collaborate with Integrated Team Directors in the provision of supervision and support to Peer Support Staff and in conjunction with Integrated Team Directors provide supplemental coaching to Peer Support Staff who are struggling to demonstrate basic competencies or who are interested in taking additional steps towards career development.
• Provide direct support to individuals who receive ACCS services.
• Attend Integrated Team team meeting weekly in order to provide formal training or consultation regarding the implementation of best practices to promote engagement, empowerment, and recovery, and to model behaviors and attitudes consistent with a recovery-oriented culture in which each Person's point of view, experiences, and preferences are recognized, understood, and respected, and in which Persons’ self-determination and decision-making in treatment planning are maximized and supported.
• Facilitate Integrated Team efforts to implement wellness management and recovery strategies, such as Hearing Voices Network groups, Alternatives to Suicide Groups, Wellness Recovery Action Planning (WRAP), Whole Health Action Management (WHAM), Peer Addiction & Substance Recovery supports, psychiatric advance directives, stress management techniques, etc.
• Conduct a weekly meeting of Peer Support Staff on assigned Integrated Team to provide group supervision, training, and consultation and to disseminate and process administrative information and updates with Peer Support Staff.
• Collaborate with Integrated Team Director to ensure that recruitment and employment practices promote a culture of respect, and support the retention of people with lived experience in all peer roles on the assigned ACCS Integrated Team.
• Collaborate with Integrated Team Director to ensure that all trainings, supervision, and supports provided to team staff are trauma-informed, culturally-competent, recovery-oriented, and promote a culture of respect of people with lived experience and to provide all ACCS staff with training regarding Peer Support Staff roles and recovery-oriented principles and best practices during orientation.
• Advise, prepare, and mentor Peer Support Staff in their efforts to provide outreach and education to stakeholders in order to decrease stigma towards Persons in recovery, to increase awareness of the possibility of recovery, and to promote the role of Peer Support Staff.
• Provide specialized coaching to Peer Support Staff on assigned Integrated Team regarding the provision of support and advocacy for issues related to crisis recovery, psychiatric and medical hospitalizations, medical issues and appointments, housing issues, legal proceedings, employment, community integration, in addition to any other life and care transitions as…