Unit Coordinator | MGH - Surgical Unit

Site:
The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Ellison 7 is a fast‑paced 36‑bed adult inpatient trauma/surgical unit

This unit is an exciting environment where the interventions are cutting‑edge. Patients come from all over the globe for the specialty care our nursing and physician staff provide. Patients on this unit have sustained a multi‑trauma event and/or have had surgery. Our surgical patients are recovering from all types of surgeries (mainly abdominal and cancer surgeries).

* Prefer applicants with health care related work experience*

Please review the shift to ensure it aligns with your schedule

• 40 hours a week
• Day/Evening rotating
• (5) 8‑hour shifts OR (2) 12‑hour and (2) 8‑hour shifts
• 7:00 am - 7:00 pm and 11:00 am - 11:00 pm

OR

• 7:00 am-3:00 pm and 3:00 pm-11:00 pm

• Provides administrative support to unit‑based and hospital‑wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
• Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.
• Responsible for partnering with nursing to coordinate the day‑to‑day patient flow including communication to key players regarding patient admissions, discharges and transfers.
• Also expected to provide outstanding services for every customer interaction.
• Actual job duties may vary by department.
• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.
• Performs other duties as assigned. Complies with all policies and standards.

High School Diploma or Equivalent required. Associate's degree Related Field of Study preferred.

Can this role accept experience in lieu of a degree? No

Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Administrative support experience 2-3 years required

• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Onsite

267 Charles Street

40

Regular

Rotating (United States of America)

$18.22 - $26.06/Hourly

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer…