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Medicaid Program, Finance Coordinator, School of Dental Medicine

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Boston University
Full Time position
Listed on 2026-01-19
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding, Healthcare Management
Job Description & How to Apply Below
Position: MEDICAID PROGRAM, FINANCE COORDINATOR, School of Dental Medicine

Category:
Boston University Medical Campus – Professional

Job Location:

Boston, MA, United States

Position Type:
Full-Time/Regular

The Clinical Finance Office seeks a Dental Financial Coordinator to oversee the workflow of dental clinical finances related to state Medicaid/Medicare programs, including Mass Health and other identified programs administered by Dentaquest and Skygen/Scion. The incumbent will assist the Billing and Claims Manager with effectively managing the BUGSDM Accounts Receivable, in particular items billed to Mass Health and other state Medicaid programs.

This position requires processing of claims and pre‑authorizations on a daily basis from GSDM to the plan administrator(s), i.e. Mass Health/Dentaquest. This will include a detailed review of the claims prior to submission for completeness and accuracy, as well as proactively investigating and resolving issues related to incorrect or missing patient information, treatment information, etc. This position is responsible to review and investigate denials from the Medicaid/Mass Health administrator(s), i.e. Dentaquest, resubmit claims, processing adjustments to accounts within system, including write‑offs and billing to the patients, as appropriate.

In addition, provide reporting on denials to the Manager and Senior Manager, i.e. frequency of denial reason, departments with recurring issues, etc. Proactively investigate and resolve denials, including making recommendations to the Manager and Senior Manager as needed. This position is also responsible to accurately process/post accurately received payment to the applicable patient’s accounts. In addition, assist the Manager and Senior Manager by providing reporting regarding payments received, including a balancing of postings to the system versus remittance advices.

In addition, they will assist the Manager and Senior Manager on all financial functions within the Office of Clinical Finance. A minimum of three years of direct experience in processing insurance and billing claims, posting receipts, investigating denials related to statewide medical programs is required.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Required Skills
  • Associates/Vocational degree with 3‑5 years of experience or a bachelor's degree with 1‑3 years of experience.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy‑related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

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