Pain Territory Account Manager

Pain Territory Account Manager - Boston, Massachusetts

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General Summary

The Pain Territory Account Manager (PTAM) is responsible for establishing and maintaining relationships with key institutional decision makers and affiliated Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaVl.
8 in acute pain. The PTAM develops deep & strategic account relationships within hospital settings, executing strategic account plans. This role will report into a Regional Field Leader and is responsible for leading engagement with 15-20 institutions (hospitals & ambulatory surgery centers) as well as select physicians within the hospital setting or hospital networks. This role will work alongside Territory Business Managers, a newly created role that serves as a field representative for JOURNAVX within the community setting.

• Establish meaningful and professional relationships within key accounts across multiple layers of the hospital system (key hospital medical and administrative staff, pharmacies, formulary decision makers and KTLs)
• Develop and maintain expertise on the product’s clinical attributes and patient unmet need and educate healthcare professionals on product use in appropriate patients
• Navigate the formulary process and deliver key product value content to ensure timely inclusion on formularies, pathways, and/or protocols within targeted institutions and systems
• Develop a deep understanding of the institutional customer, account & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and account department drivers & barriers
• Implement and maintain strategic account plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape
• Drive sales performance and ensure forecasts and assigned budgets meet or exceed territory expectations
• Collaborate compliantly with other field team members (e.g., Territory Business Managers, field medical, HEOR, IDN and Payer Account teams) and headquarters colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives
• Role model ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history

• 5-7+ years in biotech sales; hospital/institution product launch experience highly desired
• 3+ years of Account Management experience and ability to leverage existing institutional relationships
• Proven ability to navigate hospital institutions and systems and engage formulary management and pharmaceutical product review to gain product access and impact key decision makers and affiliated community prescribers
• Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets
• Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM
• Experience in launching new products preferred

• Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
• Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport.
• Valid driver’s license and in good standing.
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs.
• 10-30% of overnight travel may be required depending on territory.

$133,600 - $200,400

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and…