Night Patient Experience Specialist – ED; Overnight Rotations
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-16
Listing for:
Boston Children’s Hospital
Full Time
position Listed on 2026-01-16
Job specializations:
-
Healthcare
Healthcare Administration, Health Communications, Healthcare / Medical Sales
Job Description & How to Apply Below
A leading healthcare institution in Boston is seeking a Patient Experience Representative for an overnight rotating shift in the Emergency Department. This role involves providing exceptional customer service, scheduling patient encounters, and collaborating with healthcare providers. Candidates must possess a high-school diploma with a preferred bachelor's degree and have experience in customer service or healthcare. Full training commitment of 6-8 weeks is required, including weekend and holiday shifts.
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