Admitting Officer

Admitting Officer –
Brigham and Women's Hospital

Join to apply for the Admitting Officer role at Brigham and Women's Hospital
.

Responsible for efficiently and accurately registering patients seeking medical services. This role’s primary focus will be on gathering patient information, verifying insurance coverage, and completing necessary paperwork for admission.

• Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility’s electronic health records (EHR) system.
• Coordinate with patients and insurance companies to verify coverage and eligibility for medical services.
• Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit.
• Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations.
• Ensure compliance with patient confidentiality and privacy standards, following Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Education: High School Diploma or Equivalent required.

Experience: Experience in a healthcare or customer service role 2–3 years preferred.

• Excellent communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals.
• Strong attention to detail and accuracy in entering patient information and maintaining records.
• Familiarity with electronic health records (EHR) systems and basic computer proficiency.
• Empathy and compassion to provide a welcoming and caring environment for patients and their families.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Strong organizational and time‑management skills to handle a fast‑paced admissions environment.

• Standing occasionally (~3–33 %)
• Walking occasionally (~3–33 %)
• Sitting constantly (67–100 %)
• Lifting occasionally (3–33 %) 20–35 lbs
• Carrying occasionally (3–33 %) 20–35 lbs
• Pushing rarely (