Medical Assistant, Urgent Care

Overview

Mass General Brigham Medical Group, Inc. invites candidates to apply for a full‑time, 37.5‑hour Medical Assistant, Urgent Care position located at 137 Stuart Street, Boston, MA. The role supports a high‑volume, 7‑day‑per‑week Urgent Care team delivering timely, compassionate care to adults and children ages 3 and up. The schedule includes three 12.5‑hour shifts per week, alternating weekends, on‑call coverage, and flexibility for overtime.

• Assist junior Medical Assistants with day‑to‑day questions and onboarding training.
• Show patients to examination rooms, prepare equipment, and interview patients to obtain medical history.
• Measure vital signs, weight, height, and record information in the electronic medical record (EHR).
• Explain treatment procedures, medications, diets, and physician instructions to patients; organize educational materials.
• Perform general office duties such as answering phones, taking dictation, completing insurance forms, and liaising with other departments.
• Collect, log, and prepare laboratory specimens; perform phlebotomy when competence is demonstrated.
• Maintain immunization inventory and check expiration dates; provide immunizations under provider supervision when required.
• Participate in departmental quality initiatives, including patient identification, hand hygiene, and process improvement.

• Education: High School Diploma or Equivalent required;
  Associate’s Degree in Medical Assisting preferred.
• Licenses and Credentials: Basic Life Support (BLS) certification preferred;
  National Medical Assistant certification preferred (AAMA, AMT, NHA, or NCCT).
• Experience: 1‑2 years direct Medical Assistant experience or medical field work required.
• Knowledge,
  
  Skills and Abilities
  
  : Strong interpersonal and communication skills; ability to prioritize tasks in a complex environment; accuracy and attention to detail; proficiency in EHR systems and medical office software; ability to take vital signs, manual blood pressure, and collect specimens; comprehensive knowledge of medical terminology and protocols; compliance with privacy and confidentiality regulations; logical and reasoning skills; time‑management skills.

0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Applicants who require accommodation in the job application process may contact Human Resources at (857)‑282‑7642.