My Medicine Health Pharmacy Liaison - Outpatient, Hybrid

My Medicine Health Pharmacy Liaison - Outpatient, Hybrid

Boston Medical Center (BMC)

Under the supervision of the Outpatient Pharmacy Manager and according to department policies, procedures, and guidelines, the outpatient/retail Technician III is responsible for pharmacist/technician training as applicable; return to stock (RTS) and refill calls process maintenance; maintaining, accessing, improving, and controlling the efficiency of pharmacy automation devices; and other related duties for the purpose of providing high quality patient‑focused pharmacy services.

• Assists the pharmacist in providing effective, appropriate, and safe pharmacy services
• Maintains appropriate records and documentation
• Maintains all work environments in a clean and orderly fashion
• Maintains good telephone communication skills
• Ensures all work is checked by a pharmacist
• Attends and participates in all appropriate department programs and committees
• Remains informed by reading all department communications, maintaining a working knowledge of pharmacy protocol, policies and updated procedures
• Reports to the pharmacist or their supervisor findings of malfunctioning equipment and unsafe working conditions
• Maintains a high level of proficiency on systems/applications related to the outpatient/retail operations:
  Script‑Pro, Innovation‑Robot
  
  X, RxSafe, PickPoint, QS/1‑NRx, and RxASP/Dispill; also, has above basic proficiency in Microsoft Excel, PowerPoint, Access, Word, etc.
• Performs all department required quality assurance responsibilities as assigned
• Maintains own professional and specialized competency through continuing education
• Ability to work independently
• Conforms to hospital standards of conduct so that the best possible customer service and patient care may be provided
• Maintains confidentiality at all times
• Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes
• Provides performance improvement documentation, charts, etc. to support progress and efficiency relating to training programs, automation, systems, etc.
• Utilizes hospital's Values as the basis for decision making and to facilitate the division's hospital mission
• Follows established hospital infection control and safety procedures
• Reports to the pharmacist or his/her supervisor findings of malfunctioning equipment
• Must demonstrate annual proficiency to perform tasks relating to the systems and applications within the outpatient pharmacy department
• Provides orientation and training for pharmacists, technicians, and students as assigned
• As assigned will provide training to Pharmacy Technicians I and II
• May be responsible for managing and growing employee prescription capture to meet monthly goals, annual growth and annual targets for the retail and specialty pharmacy population
• Performs other duties and projects as needed such as lead QA projects, scheduling and others established by the department director as needed

Pharmacy HUB Services

Full Time, No weekends

Requires a high school diploma or equivalent. Associate's Degree or Bachelor's Degree preferred.

• Must be registered as a Pharmacy Technician with the Massachusetts Board of Pharmacy or have a Massachusetts Pharmacy Intern License
• Certified Pharmacy Technician (CPhT) required from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT)

Requires minimum of four years of related experience.

• Requires excellent interpersonal skills, telephone communications skills and pharmaceutical calculation skills
• Must be able to perform at a high level in all aspects of outpatient pharmacy operations and must maintain competency in all areas of outpatient pharmacy

$24.28 - $35.10. This range offers an estimate based on the minimum job qualifications. It is part of a comprehensive approach that considers education, experience, skills and certifications/registrations as they relate to position requirements, business/organizational needs, internal equity and market competitiveness. Boston Medical…