Patient & Family Experience Specialist; Float
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-27
Listing for:
Mass General Brigham Incorporated.
Full Time
position Listed on 2026-01-27
Job specializations:
-
Healthcare
Healthcare Management, Health Communications, Healthcare Administration
Job Description & How to Apply Below
A prominent healthcare system in Boston is seeking an experienced Patient Relations Specialist. In this role, you will manage and respond to patient concerns, facilitating effective communication between patients, families, and healthcare providers. The ideal candidate will have strong interpersonal skills and experience in complaint resolution, with a focus on improving patient satisfaction and care quality. This position requires collaboration with clinical teams and effective documentation of processes to enhance service delivery within the institution.
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