Unit Coordinator | PACU | MGH

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The Unit Coordinator supports inpatient unit operations by coordinating patient flow, managing administrative tasks, and ensuring effective communication among clinicians, patients, visitors, and ancillary services.

• Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
• Effectively organizes priorities, completes tasks on time, and manages confidential patient information.
• Partners with nursing to coordinate day‑to‑day patient flow, communicating admissions, discharges, and transfers to key players.
• Provides outstanding service for every customer interaction.
• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station and throughout the.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate and timely information about admissions, discharges and transfers into the electronic medical record to facilitate efficient patient flow throughout the unit.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervise unit secretaries.
• Performs other duties as assigned and complies with all policies and standards.

• High School Diploma or Equivalent Required
• Associate Degree Preferred

• Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred

• Administrative support experience 2‑3 years required

• Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
• Proficiency in MS Office.
  
  Ability to proofread and edit written documents.
• Ability to use phone system.
  
  Managing one's own time and the time of others.
• Strong verbal and written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Mass General Brigham is a world‑renowned hospital that provides the highest quality care to patients. We are leaders in medical research and education and are committed to delivering an exciting career and comprehensive benefits to our employees.

Onsite

55 Fruit Street, Boston, MA 02215

24

Regular

Day (United States of America)

$18.22 - $26.06 per hour

3

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham’s competency framework defines what effective leadership “looks like” by specifying behaviors most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and is used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across the system, and establish a strong talent pipeline.