Case Manager, Clarendon

Case Manager, Clarendon – Pine Street Inn

Apply for the Case Manager, Clarendon role at Pine Street Inn, located at 140 Clarendon St, Boston, MA.

• Pay: $23.48 – $28.18 per hour (salary ranges based on experience and skill set)
• Schedule:
  
  40 hours per week;
  Monday–Friday 12:00 pm–8:30 pm

PSI’s Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals using the Housing First Model to promote long‑term stability in housing and end homelessness in Boston. The Case Manager works as part of an intensive case‑management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges.

The Case Manager utilizes a Harm Reduction, Trauma‑Informed approach, stages of change theory, and motivational interviewing techniques. They manage a specific caseload of tenants, collaborate with other housing staff on program‑wide efforts to stabilize and promote individual growth of all PSI‑supported tenants, assist tenants with required program documentation, benefits, health care, education, employment, legal aid, develop daily living skills, and create individual service plans with documentation.

The Case Manager must have a clear commitment to the population served and be able to work as part of a team.

• High School Diploma or Equivalent
• Strong written communication skills
• Computer proficiency – Microsoft Office Products

• Bi‑lingual – Spanish/English
• Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness, and/or other complex disorders
• Experience with chronically homeless individuals in Housing First programs
• Knowledge of local caregiving and advocacy resources for people experiencing substance abuse, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, and criminal and civil justice system involvement
• Knowledge of government benefits systems and Boston area service providers
• Experience with HMIS

• Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills to promote improved behavioral health among tenants
• Knowledge of effective crisis intervention techniques and ability to respond appropriately in crisis situations
• Experience working as part of a team