Community Behavioral Health Center Clinical Supervisor; Adult

Overview

Clinical Supervisor oversees and supervises master’s level clinicians who are responsible for evaluating, treating, and providing behavioral health services for patients of BMC Department of Psychiatry.

Responsibilities include:

overseeing daily onsite clinical activities, providing regular clinical and programmatic supervision to clinicians, providing clinical back-up and support to the teams as needed; performance management of master’s level clinicians; payroll and timekeeping for program staff; and reviewing cases and documentation to ensure staff are compliant with approved protocols and procedures. The Clinical Supervisor also provides direct clinical care through individual, group, couples, and family psychotherapy using an anti-oppression and health equity lens.

The position consults with, collaborates, and communicates with a wide range of disciplines within BMC and the community in the overall care of the patient.

• Administrative responsibilities include: coordinates day-to-day clinical management activities for CBHC Clinic including payroll and scheduling.
• Develops, communicates, maintains and updates documentation of the program’s operational protocols and guidelines in collaboration with the Clinical Director.
• Responsible for clinical management of staffing schedules, coverage and templates in coordination with Operations Manager of CBHC Clinic.
• In collaboration with the Clinical Director, participates in hiring, supervising and performance management of clinical staff including mentoring, and providing clinical back-up and real-time support.
• Provides comprehensive onboarding and training to new staff members at CBHC Clinic.
• Attends scheduled staff meetings and in-service education program offerings; supports the ongoing training needs of clinical and resource staff.
• Conducts audits and weekly review of cases and documentation to ensure compliance with approved protocols and procedures; oversees care coordination related to stabilization and transition plans including clear, bidirectional referral pathways in and out of CBHC Clinic.
• analyzes key programmatic metrics on a weekly basis to interpret trends and recommend programmatic adjustments to meet state, hospital and departmental performance standards.
• Collaborates and provides problem solving on the spot with colleagues from internal programming under the CBHC Continuum, Outpatient Psychiatry and referring partners to deliver patients with reliable access to CBHC services.
• Ensures that patients access care utilizing a “no-wrong door”/welcoming system of care that addresses patients’ needs efficiently and with quality interventions and service.
• Assists in promoting the program across the hospital and health system.
• Utilizes evidence-based clinical techniques and theory to guide assessment and intervention with high-risk patients and their families to ensure risk is managed and safety is prioritized.

• Supervises staff including training, delegating tasks, overseeing daily activities, mentoring, guiding through demonstration of best practices, and offering opportunities for professional development.
• Coordinates and maintains the daily schedule for coverage across clinical areas and reviews with Director as needed.
• Ensures appropriate clinical supervision for staff by clinical licensure.
• Manages clinical training placements in clinical areas, including ensuring appropriate clinical supervision.
• Ensures appropriate standards of care for patients in crisis and assists clinical team in response to crisis situations.
• Maintains competency in areas of responsibility to ensure quality care.
• Maintains a complete understanding of emergency procedures.

• Assesses patients and families to identify psychological, emotional and social concerns and needs utilizing the department's psychosocial assessment tool as a guideline.
• Provides evidenced-based psychotherapeutic treatment and/or psychosocial support to patients and families to reduce the impact of identified needs and concerns.
• In collaboration with the patient, develops and formulates a comprehensive treatment plan addressing…