Senior Treatment Coordinator

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

The role of the Senior Treatment Coordinator is to provide individual substance abuse counseling and case management to clients of Casa Esperanza, Inc.’s residential program using a motivational counseling approach and providing individual assessment, treatment planning, and case management. The Senior Treatment Coordinator acts as the assistant program director and helps coordinate all admissions, treatment reporting, ESM data, and client fee collection.

Bilingual (Spanish and English) Required. As part of the Casa Esperanza, Inc. team, the Senior Treatment Coordinator will provide services in a fully integrated, holistic, and collaborative manner using a team‑treatment approach to ensure the coordination of all client services, both across Casa programs and with external providers. This integrated model aims to facilitate clear communication amongst all providers and eliminate duplication of efforts or conflicting approaches to care;

detail necessary follow‑up and assignments; and ensure wrap‑around support services are in place to maximize treatment effectiveness and clinical outcomes.

• Serves as HIV/AIDS Coordinator
• Works closely with Program Director and Clinical Supervisor to coordinate intakes, admissions, and discharges to and from the program
• Conducts psychosocial assessments for clients in the program and makes referrals to additional mental health and developmental support services when needed
• Maintains working knowledge of Residential Program, Casa Esperanza menu of services, ASAM criteria, and intake process
• Provides the 12 core counseling functions to each assigned client: screening, intake, orientation, assessment, treatment planning, counseling, case management, referral, education, crisis intervention, record‑keeping
• Facilitates access to and coordination of needed services for HIV+ clients, including medical and dental care, prescription services, medical treatment compliance, enrollment in Massachusetts HIV Drug Assistance Program and mental health/substance abuse counseling, and social services
• Manages HIV/AIDS data collection and reporting systems
• Conducts initial assessment for each client and generates individualized treatment and service plans based on Casa Esperanza, Inc.’s Clinical Logic Model
• Develops aftercare plan with the client
• Coordinates internal and external services, i.e., legal, medical, and housing, employment, and training, etc.
• Provides ongoing education regarding the fundamentals of HIV/AIDS, HIV medications, and strategies for personal risk reduction
• Works closely with the clinical team to ensure client‑individualized treatment and service plans are completed
• Conducts program groups as necessary (relapse prevention, self‑esteem, orientation group, solutions‑focused group)
• Facilitates group interventions as required (including Trauma, Parenting Education, etc.)
• Documents all client encounters and progress, completes necessary reports, and maintains up‑to‑date client files
• Works closely with the Residential Operations Manager in collecting and processing client EBT and client fees, maintaining appropriate documentation upon receipt
• Participates in clinical team meetings, DCF, and family team meetings to address client needs
• Manages the monthly and weekly review of medications
• Manages crisis interventions as needed
• Conducts urine screening for clients as needed
• On Call (rotating)
• Meets weekly with the Clinical Program Director for supervision
• Other duties as required

• Ability to use Motivational Counseling/Motivational Interviewing techniques
• Familiarity with Cognitive Behavioral Therapy
• Demonstrated capacity to make sound clinical decisions and manage crises
• Valid Massachusetts Driver’s License
• Experience with homelessness, co‑occurring disorders, and people living…