Operations Specialist Corporate Actions

Ops Specialist - CA Income

We are seeking an Ops Specialist responsible for the global processing, balancing, and reconciling of custody positions related to dividend and interest payments.

• Receiving and authenticating instructions for transactions.
• Entering and verifying instructions with dual controls.
• Collecting dividend and interest income payments for global clients.
• Validating payment advice from local markets against client receivables.
• Resolving client entitlement issues internally and deciding whether to repair or escalate to sub-custodians or depositories.
• Communicating effectively and professionally to minimize risk and exposure.
• Generating custody and operations reports for daily, weekly, and monthly management reviews.
• Addressing and resolving discrepancies promptly while keeping clients informed.
• Identifying trends in payment repairs at the event, sub-custody, or market level.
• Contributing to process improvement initiatives to enhance straight-through processing (STP).
• Understanding Division goals and how your role supports them.
• Assisting in measuring Client Service Standards.
• Communicating professionally to ensure timely and accurate resolution of client payment issues.

• BA/BS degree or equivalent work experience.
• Proficiency in PC applications, particularly the MS Office Suite (Excel, PowerPoint, Word).
• Strong problem identification, escalation, and resolution skills.
• Excellent verbal and written communication abilities.
• Effective time management and organizational skills; detail-oriented.
• Ability to multitask and work collaboratively in a team environment.
• Comfortable working under pressure to meet deadlines.
• Familiarity with BBH's internal systems to support client service deliverables.

• In-office:
  Tuesday, Wednesday, Thursday
• Work from Home:
  Monday and Friday

• Duration: 4 months with potential for extension or full-time opportunity
• Pay Rate: $24.00/hour

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