Commercial Closing Sr. Officer; Hybrid &T Footprint

This position is a hybrid role, 3 days in the office, within the M&T footprint

Responsible for ensuring completion and delivery of commercial closing capabilities for all assigned loans. Serves as the first line of defense (1

LoD), adhering to necessary controls to mitigate unnecessary exposure to risk. Responsible for closing each loan in an accurate and timely manner. Works as part of the account relationship team/deal team as the primary closing point of contact for RMs, Attorneys and Clients once term sheets are issued, with the specific responsibility to arrange for each loan to be documented and closed with the correct borrowing parties and per the agreed upon collateral and deal terms approved, in an accurate and timely manner.

• Responsible for closing each loan to the correct borrowing parties and per the agreed upon collateral and deal terms approved.
• Primary point of contact on the deal team, for closing, once term sheets are issued, works with internal and external stakeholders to set and update closing expectations and eventually issue the ‘Clear to Close’ followed by verification that remaining closing capabilities are carried out in an accurate and timely manner, culminating with a handoff to the post close review team and relationship liaison.
• Identifies and outlines loan closing documentation and due diligence requirements for each loan, ensuring clear communication to and from internal and external sources; plans accordingly, and works in tandem with assigned Closing Officer on the deal to meet scheduled closing date. Promptly advises stakeholders of any identified issues, delays, or changes to the anticipated closing date. Upon receipt and final acceptable review of Commercial Closing Checklist from Closing Officer verifies all required documents are complete and accurate, and necessary data to close, fund (including dual controls properly addressed) and book have been captured correctly, then provides the deal team/relationship team a ‘Clear to Close’ and confirms closing plan (Date, Location, Parties Attending etc.).
• Acts as the closing point of contact for involved parties to resolve issues and provide understanding around loan documentation and due diligence.
• Works with approved Bank counsel (as appropriate), as well as other Bank partners, to finalize the documenting, funding, and booking of the loan in accordance with Bank policies and procedures.
• Partners with designated team and other internal and external stakeholders to address discrepancies/issues found during due diligence, loan documentation, loan closing and review processes. Escalates issues as appropriate. Then coordinates with co-workers and Team Leader to troubleshoot and resolve escalated problem situations, exception requests, and deviations from day-to-day business processes.
• Review loan documents after closing for complete and proper execution; once review is complete and deemed acceptable, notification to Closing Officer that closing is complete and documents are received and acceptable, providing a copy so that Closing Officer can arrange funding and booking.
• Completes the Post Close Review subsequent to booking, (usually within 7-10 days after closing) and when satisfactory then makes a handoff to the post close review team and relationship liaison.
• Communicate and collaborate effectively with other departments and business partners in the Bank to establish exemplary partnerships with all co-workers and create a positive team environment.
• Manages time to be able to meet deadlines while potentially working with multiple partners on multiple and/or concurrent closing requests.
• Attends all Deal Team meetings related to loans assigned for closing.
• Reports customer complaints to the Office of Customer Advocacy when appropriate.
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external…