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Field Service Engineer

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Ralliant
Full Time position
Listed on 2026-02-27
Job specializations:
  • Engineering
    Electrical Engineering, Electronics Engineer, Systems Engineer
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

Overview

The Field Service Engineer will support and guide customers in applying, installing, monitoring, testing, and repairing condition monitoring systems. They will use monitoring technologies and test and measurement products to deliver high-quality results. This role is part of our international Field Service team, delivering services to critical infrastructure customers including on-site advice, software and hardware commissioning, and test data analysis.

Responsibilities
  • Collect test data at customers’ sites
  • Supervise equipment installations
  • Supervise commissioning of continuous monitoring instrument systems
  • Lead customer training and seminars
  • Provide technical support to customers and other departments
  • Write data analysis and service reports
  • Travel significantly (approximately 70%)
Skills & Experience
  • College or university graduate in Electrical Engineering
  • Above-average proficiency in Microsoft Word, Excel, and PowerPoint; basic knowledge of computer networking
  • Practical work experience in power industries, preferably with exposure to high voltage equipment and rotating machines; utilities industry experience is a plus
  • Experience with meters and digital oscilloscopes
  • Strong ability to deliver training to customers in both classroom and hands-on settings
  • Holder of an international driver’s license and willingness to travel (position is remote and requires up to 70% travel)
  • Experience with high voltage (>3kV) test equipment and knowledge of Modbus and related protocols is preferred
Working Conditions
  • Good manual dexterity; no acrophobia or claustrophobia
  • Power station and industrial plant environments with exposure to electrical, chemical, mechanical, and radiation hazards
About Us

QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL is a global leader in partial discharge monitoring and asset protection equipment across power generation, transmission, and distribution.

Pay Range

The salary range for this position (in local currency) is 56,900.

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