Water Client Service Leader - Senior Project Manager

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This range is provided by Jacobs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.

We believe in challenging what is currently accepted so we can shape innovative and lasting solutions for tomorrow. Jacobs is ENR‑ranked #1 globally in water/wastewater treatment and conveyance engineering design for decades, #1 out of the Top 500 Design Firms and #1 in program management for three consecutive years. We have led the digital water transformation sector for over 10 years and pioneered the first digital twin of an entire wastewater treatment plant.

We excel in Artificial Intelligence and Big Data, partnering with Palantir to reduce O&M costs at treatment plants. Our infrastructure for design and deep technical resources support the success of our projects, and we foster an inclusive, family‑oriented culture with the resources and financial strength of a large global company.

Your impact as a Senior Project Manager: you’ll be a key member of our New England Water team, working on challenging water/wastewater treatment and conveyance projects—from concept through detailed design, construction services and commissioning. You will lead multidisciplinary design teams to complete tasks within established schedules and budgets, support business development strategies, and guide clients through the life of a project from studies to start‑up.

Your technical expertise will lead design efforts and mentor early‑career professionals.

• Develop and execute high‑impact client engagement strategies and comprehensive pursuit plans focused on securing new water and wastewater business across New England.
• Align local business development activities with Jacobs’ global strategies and technology initiatives to ensure a consistent, high‑value proposition.
• Manage regional business development budgets and investment costs to maximize ROI and strategic market penetration.
• Serve as a highly visible executive advocate for Jacobs by participating in professional industry organizations (e.g., NEWEA, AWWA) and community forums.
• Lead and mentor multi‑disciplinary project teams—from technical staff to subconsultants—to deliver superior solutions and meet client and contractual requirements.
• Drive and manage all phases of complex proposal efforts, including developing winning technical approaches and leading high‑stakes client presentations.
• Be accountable for the overall financial performance and profitability of projects within your assigned client portfolio.
• Use Jacobs’ enterprise‑wide sales and delivery tools to ensure repeatable, best‑in‑class project execution and client experience.
• Negotiate and resolve critical commercial and technical issues with clients, teaming partners, and external stakeholders to de‑risk projects and secure successful outcomes.
• Contribute technical expertise and strategic insight to individual projects, meeting agreed‑upon billable utilization targets to maintain technical currency.
• Foster routine coordination and knowledge sharing with other regional Client Relationship Leaders and internal business units to facilitate resource sharing and meet broader business objectives.

This is a highly visible and critical leadership position within Jacobs. Your focus will be to drive growth around specific opportunities within the Water Market for clients including but not limited to MWRA, Boston Water & Sewer Commission, and other municipal authorities. You’ll lead capture teams, influence the sales process, and develop and deliver winning strategies, proposals, interviews, and presentations.

• Bachelor’s Degree in Civil or Environmental Engineering.
• Professional Engineer…