Account Manager

Our financial services client is looking for a Account Manager - Content to join their team! This is a 40 hr/week, 3 month, hybrid flex (4 days or less in office) role in Westwood, MA, Boston, MA or Johnston, RI.

• Support end-to-end execution of enterprise content initiatives across digital and social channels
• Manage content delivery from post-creative review through final publication
• Partner with content strategy, creative, web, SEO, legal, risk, and compliance teams to ensure timely approvals
• Oversee production timelines, workflows, and stakeholder reviews to keep projects on track
• Ensure brand consistency, quality assurance, and accuracy across all content assets
• Coordinate launch and publishing with web strategy and publishing teams
• Support content optimization using SEO best practices and performance tracking
• Leverage reporting frameworks and AI tools to improve efficiency and content effectiveness
• Balance multiple priorities in a fast-paced, highly regulated environment

• Oversee execution of content initiatives.
• Keep workflows on track from start to finish.
• Coordinate stakeholder reviews and deliver consolidated feedback.
• Use JIRA, SharePoint, and One View for project management.

• Work closely with the content strategist and broader social/content teams.
• Act as a partner - not just a coordinator - with a strategic and creative voice at the table.
• Build and maintain relationships across business lines.

• Bring a strong sense of strategy to content development.
• Help shape content direction with thoughtful input, not just execution.
• Support one or two specific business lines deeply.

• Experience managing end-to-end content production workflows - Including timelines, stakeholder reviews, approvals, and publication across digital and social channels.
• Strong cross-functional collaboration skills - Ability to partner with strategy, creative, SEO, legal, risk, compliance, and web teams in a fast paced, highly regulated environment.
• Knowledge of SEO best practices and content optimization tools - Plus familiarity with reporting frameworks and AI tools to improve efficiency and content performance.