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Director of Lifetime Engagement

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Wentworth Institute of Technology
Volunteer position
Listed on 2026-03-10
Job specializations:
  • Education / Teaching
    Education Administration
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
** Job Description
** Wentworth Institute of Technology’s Division of University Advancement creates meaningful opportunities for alumni, students, families, friends, faculty, and staff to engage with the university and inspires philanthropic support. The Director of Lifetime Engagement leads a comprehensive, data-informed alumni engagement strategy focused on volunteer leadership, measurable engagement outcomes, and industry connectivity. This work is intentionally aligned with institutional priorities, including career outcomes, workforce development, and strategic industry partnerships.

Reporting to the Executive Director of Lifetime Engagement and Annual Giving (EDLEAG), the Director serves as a primary liaison between the alumni community and the university, strengthening relationships that advance student success, career outcomes, community-building, and philanthropy. The Director designs and implements a scalable, lifecycle-based engagement strategy spanning the student transition experience, early- and mid-career alumni engagement, and industry leader involvement, ensuring programs are strategically aligned and impact-driven.
** RESPONSIBILITIES:
**** Volunteer & Alumni Leadership
** Alongside the EDLEAG, work closely with the Wentworth Alumni Association (WAA) and other alumni groups to
* Provide strategic oversight and direction to the WAA to ensure alignment with university priorities and measurable outcomes
* Develop annual goals and success metrics with WAA leadership tied to student impact, alumni participation and engagement, and philanthropy
* Build and manage a structured alumni volunteer program, potentially including mentorship, career panels, admissions ambassadors, regional and affinity networks
* Recruit, train, and steward alumni volunteers to ensure meaningful and rewarding experiences
* As necessary, update volunteer role descriptions, onboarding, and evaluation processes
* Track and report volunteer participation, retention, and impact
* Lead meetings and provide strategic guidance and leadership to alumni groups
** Metrics-Driven & Digital Engagement
*** Responsible for increasing measurable alumni engagement rates and expanding meaningful engagement touchpoints across the alumni population.
* Lead a data-informed engagement strategy grounded in engagement and conversion metrics
* Oversee alumni engagement communications and digital platforms strategy that drives connection, impact, and storytelling
* Lead the development and implementation of a robust digital engagement infrastructure, including newsletters, web, social, and digital community platforms, to amplify alumni and donor stories, strengthen volunteer engagement, and industry impact
* Evaluate and leverage digital engagement platforms and online communities to create scalable, year-round alumni networking and engagement opportunities.
* Monitor and report on key performance indicators such as:  + Email click-through rates  + Volunteer conversion and retention rates  + Website and social engagement metrics  + Event attendance and engagement
* Utilize CRM and engagement data to support segmentation, personalization, and targeted outreach strategies across diverse alumni populations.
* Use engagement data to inform segmentation, outreach strategies, and continuous improvement
** Industry & Employer Engagement
*** Design and implement non-traditional alumni engagement models, including industry-hosted programs, employer-site engagement, and career-centered alumni experiences.
* Strengthen relationships with employers where alumni work to expand opportunities for student career exposure and alumni involvement
* Partner with the Office of Co-ops & Careers and academic units to connect alumni to mentorship, panels, and experiential learning opportunities
* Identify and cultivate alumni champions within key industries and companies
* Support industry-aligned alumni programming that reinforces Wentworth’s STEM and workforce development goals
* Serve as a connector between alumni, industry partners, and the university to foster mutually beneficial relationships
** Campus Collaboration and Engagement Opportunities
** Serve as a strategic…
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