Academic Success Coordinator

General Summary

The UMass Boston (UMB) Early College Initiative is a core commitment of the university's vision and mission in service of developing reciprocal community-based partnerships, expanding access to higher education for historically and currently underserved students, and advancing equitable student outcomes. The Early College program partners with high schools to co-construct a pathway for Boston Public School students to and through college that engage students in culturally sustaining curriculum, exposes them to academic and career opportunities, and accelerates progress towards baccalaureate degree and fulfilling careers.

The Early College program also features holistic integrated student support services and improved curriculum alignment between UMB and its partnering high schools. Early College lowers the cost of college and reduces barriers to enrollment and completion, ultimately supporting students to experience increased levels of success in college and beyond.

The Academic Success Coordinator works with Early College students, potential and enrolled, using asset-based educational, cultural, and linguistic frameworks, to provide support to students from their initial transition to the program, through graduation. The Academic Success Coordinator will also provide support to Early College graduates who transition and enroll at UMass Boston, and will ensure high-quality, comprehensive advising sessions through educational approaches that promote equity, transformational practice, and academic literacies to guarantee the successful retention of the students served.

Responsibilities of the position include, but are not limited to, working with a specific caseload of students to assist them in navigating academic and non-academic issues as well as coordinating the implementation of coaching services within Early College partner schools and on the UMass Boston campus. The Academic Success Coordinator will work closely with the Director of Advising and Student Engagement and the Senior Director of Programs and Partnerships to develop holistic supports and curriculum for participants and evaluate the success of the program towards the goal of continuous improvement.

Advise a caseload of Pre-Collegiate Early College students (with fewer than 30 credits), individually and in groups.

• Assist Early College students who will be taking non-cohorted classes in identifying courses for senior year.
• Counsel and support students experiencing academic or personal difficulties and work with students to develop an Academic Plan and support in tracking progress.
• Maintain up-to-date notes and records of each student meeting, including those related to tracking academic progress and outcomes using the advising case management tool.
• Offer socioemotional support for all students, referring students to the appropriate resources when personal and social issues arise.
• Working with both the UMass Boston Early College and high school staff, make recommendations or provide resources and referrals to various services, such as Ross Center for Disability Services, Tutoring, Financial Aid, Counseling and Mental Health Services.
• Work closely with other Pre-Collegiate Programs departments to transition students to college advising, Student Support Services and learning communities, to ensure that program participants who transitioned and are enrolled at UMass Boston have the necessary support to be academically successful.
• Liaise between the student and the university, working with other departments and offices to ensure student service functions are performed efficiently and consistently.

• Collaborate with the Director of Advising and Student Engagement and the Director of Early College to oversee the coordination, implementation, and continuous improvement of Early College academic coaching services, including scheduling, staffing, and logistics, across Early College partner schools and the UMass Boston campus.
• Serve as the primary point of contact and functional lead for Early College Academic Success Coach(es), providing advising program coordination, guidance, and support to ensure alignment with program goals, student success outcomes, and institutional priorities.
• Coordinate with Early College Academic Success Coach(es) to assess emerging student needs, identify service gaps, and develop responsive programming and interventions that enhance student engagement, persistence, and academic momentum.
• Other duties as assigned.

• Coordinate with Early College Academic Success Coach(es) to design, implement, and refine individualized and group-based coaching services and interventions grounded in student experiences, strengths, and needs, with attention to equity, access, and inclusive student support practices.
• Lead the scheduling, development, and facilitation of engaging, student-centered workshops and other academic programs, including learning communities and…