Education Program Manager

Mass General Brigham is a not‑for‑profit organization dedicated to patient care, research, teaching, and community service. We bring together doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. Great teams drive groundbreaking medical discoveries, and we invite applicants to be part of this effort.

The Office of Clinical Research (OCR) at Mass General Brigham seeks an Education Program Manager to lead the development and oversight of educational and training programs for clinical research staff, investigators, and trainees. The Manager will design curriculum, deliver courses, and collaborate with stakeholders to maintain a premier educational program that aligns with institutional goals, regulatory requirements, and industry standards.

• Design, implement, and develop a comprehensive curriculum for clinical research educational courses, incorporating best practices for curriculum design.
• Work closely with the CCRE’s Education Coordinator to plan and map out the academic year’s curriculum.
• Collaborate with the CCRE’s Instructional Designer to create, review, and revise curriculum and course content to meet changing regulatory and industry requirements.
• Think proactively about the program, identifying gaps and emerging trends in clinical research education and training to build a well‑rounded and premier educational program.
• Map course plans and create course outlines for production of online modules; work with subject matter experts to assist with live/online course development.
• Promote educational offerings within and outside the institution.
• Organize webinars, workshops, seminars, and conferences related to clinical research education.
• Keep track of and maintain a list of accomplishments and highlights for the CCRE Annual Report.
• Work closely with the CCRE’s Application Analyst and Moodle Specialist on enrollment data and other projects.
• Ensure that courses are announced through appropriate channels so learners have advanced notice and time to register for courses.
• Assess program effectiveness through feedback, evaluations, and key performance metrics.
• Implement continuous quality improvement based on learner outcomes and stakeholder input.
• Plan and maintain lists of course subscriptions and supplies required for hands‑on skills classes and other courses.
• Participate in additional responsibilities, programs, meetings, and other activities as needed.

• Strategic thinking and the ability to translate vision into program design.
• Ability to develop and foster collaborations across multidisciplinary teams within MGB and the Harvard Medical School System.
• Attention to detail and strong problem‑solving capabilities.
• Adaptability to evolving regulatory requirements and institutional priorities.
• Willingness to receive and incorporate feedback from learners and faculty.
• Excellent verbal, oral, and written communication.
• Experience with Microsoft Suite of applications (Teams, Word, Excel, PowerPoint, etc.).
• Demonstrated project management and organizational skills.
• Strong written and verbal communication skills with experience presenting to diverse audiences.

Required

• Bachelor’s degree required;
  Master’s degree preferred in a health‑related field, clinical research, public health, education, or equivalent.
• Minimum of 7 years of experience in clinical research, with at least 3 years in an educational program development role.
• In‑depth knowledge of clinical trial operations, GCP, IRB/Human Subjects Protection, and regulatory compliance.
• Experience designing, delivering, and evaluating adult education programs.
• Experience with Moodle or similar learning management system(s).

Preferred

• Professional certification (e.g., ACRP, SOCRA).
• Experience in instructional design, curriculum development, or adult learning theory.
• Experience with e‑learning platforms and learning management systems (e.g., Canvas, Moodle, Cornerstone).
• Experience in academic or healthcare research settings.
• Knowledge of training evaluation models (e.g., Kirkpatrick model, ADDIE framework).