Manager, Conference Services & Event Planning Technology

Join Goodwin’s Global Operations Team, and make a real impact on a global scale.

At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross‑functional learning, networking, and collaboration are at the core of what we do.

in high‑stakes litigation and dispute resolution, world‑class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward‑thinking peers.

The Manager, Conference Services and Event Planning Technology (“Manager”) will oversee the strategy, implementation, and management of the firm’s event technology ecosystem. This role serves as the Marketing and Communications department’s subject matter expert in all event‑related systems, with an emphasis on optimizing Cvent. The Manager will lead system integrations across platforms and project manage the full lifecycle of events within Cvent.

This includes coordinating build and configuration, advising on timelines, bringing key stakeholders together, and overseeing launch, reporting, and post‑event analysis. The Manager will also evaluate existing and emerging technologies to ensure the firm’s event tools remain efficient, connected, and forward‑looking. Working collaboratively with internal teams and technology partners, the Manager will ensure Goodwin’s event systems are aligned, scalable, and integrated to support a consistent, data‑driven, and service‑focused approach to conference services and event management.

• Serve as the firm’s primary project manager for Cvent‑based events, leading end‑to‑end delivery including build, configuration, testing, launch, reporting, and post‑event analysis, coordinate timelines, deliverables, and integrations with stakeholders across departments.
• Assess current event‑related tools and how they interface with related firm systems (Cvent, EMS, Microsoft Dynamics 365, Workfront, Zoom, Concur, etc.) and recommend enhancements or new solutions that streamline workflows and improve the event lifecycle.
• Partner with internal teams and external vendors to set up and manage integrations between event technology and firm platforms (CRM, Finance, Travel, etc.); maintain working knowledge of APIs, data mapping, and governance.
• Design and deliver training and documentation that enable planners and internal stakeholders to confidently use Cvent and other event systems. Advise on best practices to improve adoption and accuracy.
• Set up and manage event check‑in technology, including iPads and badge printers, to ensure smooth on‑site registration and attendee tracking.
• Support event collateral and communication needs through basic web and email design, implementing copy into pre‑configured templates, and creating event badges aligned with firm standards.
• Ensure data quality across systems; create and maintain dashboards and reports that provide actionable insights on attendance, engagement, and ROI.
• Manage event technology vendors, review contracts, coordinate upgrades and add‑ons as needed with minimal disruption. Advise department and stakeholders on changes to platforms as needed.
• Identify automation opportunities, standardize templates and workflows, and research emerging event technologies to advance Goodwin’s event strategy and attendee experience.

• BA/BS or Equivalent
• 10+ years of experience in event technology management or comparable systems administration.
• Cvent certification preferred.
• Proven experience managing enterprise event platforms…