Senior Associate, Product Management

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Opportunity:

You will play a critical role within athena

Clinicals’ Product Management organization, driving product design, development, and deployment of workflows and services related to our electronic health record product. Working in a dynamic, collaborative, and fast-paced environment, your mission will be to enable more efficient and effective care. You will collaborate closely with multidisciplinary teams to execute high-quality solutions that delight users and deliver business impact.

The Senior Product Management Associate (SPMA) will act as a Product Owner on an agile Scrum team, responsible for one product area within the athena

Clinicals portfolio. Specifically, this role will focus on the Patient Insights and Records Zone, including key areas such as Diagnosis Gaps and Patient Risk Adjustment. This includes developing innovative features that help healthcare providers identify care opportunities and manage patient risk more effectively. The work involves navigating technical complexity, delivering compelling user experiences, and addressing critical business needs.

The SPMA will become a subject matter expert in the Diagnosis Gaps and Patient Risk Adjustment space, understanding market dynamics, customer challenges, and product capabilities. You will partner with cross-functional teams to bring impactful features to market that benefit both customers and the business.

This is a hybrid role based in our Boston office.

The Patient Insights and Records Zone includes passionate professionals in Product Management, Engineering, User Experience, Analytics, and Clinical Operations. Together, we deliver tailored, efficient, and intuitive experiences that empower providers to deliver high-quality patient care by highlighting diagnosis opportunities and risk factors.

• Serve as Product Owner for Scrum teams responsible for your assigned product area.
• Understand the Patient Insights and Records Zone’s role within athenahealth’s ecosystem and define product/feature strategies accordingly.
• Collaborate with UX to research problems, identify user needs, and design effective solutions.
• Define epics and user stories, articulating clear business and UX requirements aligned with Diagnosis Gaps and Patient Risk Adjustment.
• Partner with UX and Engineering to develop and iterate on UI/UX designs and functionality.
• Work cross-functionally with technical and global teams to deliver features on schedule.
• Manage scope and schedule tradeoffs with strong negotiation and logical reasoning skills.
• Establish success criteria and measure feature performance through quantitative and qualitative data.
• Support feature rollouts from alpha through general availability, collaborating with customer-facing teams and analyzing impact.
• Communicate clearly and effectively with Sales, Marketing, and Engineering teams to drive alignment and decisions.
• Partner with Product Management leadership as a key voice for product direction within the organization.
• Travel to customer sites (up to 10%) for user research and feedback.

• Bachelor’s degree or equivalent combination of education and experience required.
• 1-3 years of product management experience.
• 2-5 years working across cross-functional teams.
• Intellectual curiosity and creative problem-solving skills.
• Experience with analytics and data-driven decision-making.
• Background in engineering, UI/UX design, customer service, or customer success preferred.
• Familiarity with product management best practices, including agile development, preferred.
• Proven ability to be a strong team player, collaborating effectively, communicating openly, and supporting collective success.

Our vision:
In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem…