Brand Correspondent

Brand Correspondent

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Position Summary

Lumeris is redefining how healthcare is delivered with Tom, our AI-powered Primary-Care-as-a-Service platform. As Tom expands nationally, the way we tell our story—and the stories of the physicians, partners, and patients who experience its impact—has never mattered more. We’re looking for a Brand Correspondent who can help shape how Tom and Lumeris show up in the world. This role blends reporting, content creation, social strategy, and on-the-ground storytelling.

You’ll work directly with leaders across communications, brand, marketing, product, and clinical teams to capture meaningful moments and turn them into narratives that elevate understanding of who we are and the future we’re building.

What You’ll Do

• Execute the brand content calendar across social, video, and emerging channels with a focus on clarity, consistency, and momentum.
• Capture and produce short-form video—thought leadership clips, event recaps, customer-site stories—with minimal setup and fast turnaround.
• Serve as Lumeris’ brand correspondent: attend internal and external events, leadership meetings, trade shows, and customer visits to source content, interview stakeholders, and craft public-facing stories.
• Manage day-to-day social media activity, including publishing, community engagement, performance monitoring, and continuous optimization.
• Partner closely with Product, Events, Creative, Communications, and Clinical teams to uncover story opportunities, schedule interviews, and ensure brand alignment across all channels.
• Track performance metrics (engagement, reach, views), surface insights, and recommend iterative improvements to strengthen our presence.
• Stay ahead of social trends, new formats, and emerging tools; support experimentation and channel pilots as we scale our brand footprint.

What You Bring

• ~5 years’ experience in content, social, video, brand, or journalism roles—ideally within B2B tech, health tech, or similarly complex environments.
• Proven ability to shoot, edit, and publish short-form video using tools such as Adobe Premiere, Final Cut, After Effects, Cap Cut, or Photoshop.
• Strong storytelling instincts with the ability to interview, distill, and translate insights into compelling narratives; experience acting as a 'brand journalist' or correspondent is ideal.
• Hands‑on experience managing Linked In, You Tube/Shorts, and X, plus familiarity with scheduling and analytics platforms.
• A self-starter mindset with comfort operating in the field, working with limited setup, and executing rapid‑turnaround content.
• Strong relationship‑building and stakeholder‑management skills, including partnering with senior leaders or subject‑matter experts.
• Ability to manage multiple short‑cycle content projects while maintaining attention to detail and deadlines.

Nice to Have

• Experience in healthcare, value‑based care, or health tech.
• Prior work capturing content at events, trade shows, or customer sites.
• Basic design ability in Canva or Figma; familiarity with livestream or multi‑camera setups.
• Awareness of HIPAA and compliance considerations when producing content in clinical settings.

Why This Role Matters

This is a high‑impact position at the intersection of brand building, storytelling, and industry transformation. You’ll help define how Tom—and Lumeris—communicate innovation, partnership, and real patient impact. Your work will shape external perception, elevate our leaders’ voices, and strengthen how customers, partners, and the healthcare industry see the future of AI‑powered primary care.

Pay Transparency

The hiring range for this position is: $72,800.00-$97,400.00.

Benefits of working at Lumeris

• Medical, Vision and Dental Plans
• Tax‑Advantage Savings Accounts (FSA & HSA)
• Life Insurance and Disability Insurance
• Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)
• Employee Assistance Program
• 401k with company match
• Employee Resource Groups
• Employee Discount Program
• Learning and Development Opportunities
• And much more…

Member Facing Position

No - Not Member or Patient Facing Position

Location

Boston, MA

Time Type

Full time

Disclaimer

The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.