Product Designer

HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location.

HqO has been trusted to power 400 million+ square feet across 1800+ properties in 32 countries, and we’re backed by some of the world’s most prominent VC and real estate companies as we continue to grow rapidly across the world.

We’re driven by our core values of LET’S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we’re the company for you.

We’re hiring a Product Designer to join our Boston-based Product Design team, reporting to the Director of Product Design. This position will enjoy a collaborative hybrid work model, with a minimum of three days per week (Tuesday–Thursday) in our Boston office.

Our Product Design team crafts the digital experiences that elevate how people interact with their workplaces. These products serve both end-users (tenants and employees in buildings) and enterprise clients (property teams), each playing a critical role in our value proposition. Achieving this vision requires exceptional execution, creative problem-solving, and a relentless focus on quality. As a Product Designer at HqO, you will shape these experiences from concept to launch, turning complex workflows into intuitive, accessible solutions that just work and delight our users.

This role is pivotal to our mission of connecting real estate to people by making every interaction with our platform easy, engaging, and even fun.

• Collaborate cross-functionally:
  Work in small, autonomous teams to brainstorm ideas, build prototypes, and iterate quickly from concept to shipped product. You’ll be involved end-to-end – from initial discovery and ideation through launch and iteration.
• Design and iterate user experiences:
  Create wireframes, flow diagrams, and interactive prototypes that illustrate new features and improvements. Design intuitive interfaces and interactions for both web and mobile, and refine them through user feedback to ensure a polished, best-in-class experience.
• Leverage modern tools and AI:
  Use the latest design tools and methodologies to accelerate our process. Experiment with generative design and AI-driven prototyping – including tools like Cursor and v0.dev – to quickly explore UI ideas, build prototypes, and validate concepts with users and stakeholders.
• Champion user-centric design and testing; advocate for our end users at every step. Plan and run user tests, synthesize insights, and use both qualitative and quantitative feedback to shape the product. Work closely with solution managers to help define problems, clarify requirements, and ensure we’re solving the right user needs.
• Aim for lovable products:
  We don’t stop at “viable” – we strive for “minimum lovable product.” Sweat the details and focus on craft and quality so that every feature we ship isn’t just functional, but something users genuinely enjoy and find delightful.
• Contribute to and evolve our design system:
  Help build and evolve HqO’s design system to ensure consistency and scalability across all our applications. Create reusable components, establish style guidelines, and collaborate with other designers and engineers to implement them across the product.
• Help shape how we work:
  Bring new ideas for process, tools, and collaboration. Share best practices in AI-assisted design, prototyping, and front-end experimentation, and help level up the broader team.

• 3+ years of experience in product, UX, or UI design, ideally in SaaS or complex digital products, with a portfolio that shows strong end-to-end product thinking and high-quality execution.
• Mastery of modern design…