Concierge
Listed on 2026-03-13
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Customer Service/HelpDesk
Customer Service Rep
Mount Pleasant Home - a Human Good community
301 South Huntington Avenue, Jamaica Plain, MA 02130, USA
DescriptionThe primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors this position you would share information in person or on the telephone, perform general clerical and light administrative duties. You would be expected to ensure that residents’ privacy, rights and safety is maintained at all times.
This is a Full-Time position, $20.00-$23.00, hours vary
A day in the life may include:- Greeting residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages
- Providing an overview of community information to those inquiries in support of the marketing and sales efforts
- Assisting with resident services such as transportation, mail and deliveries and the coordination of visitors.
- Computer skills such as using Microsoft suite and desktop publishing software, using internet applications, faxing, copying etc.
- High school diploma or equivalent
- Availability that may include evenings, weekends & holidays
As one of the largest nonprofit owner/operator of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.
At Human Good, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.
Skills & Proficiency- MS WORD:
Novice - MS Excel:
Novice
- Team Player:
Works well as a member of a group - Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
- Growth Opportunities:
Inspired to perform well by the chance to take on more responsibility - Job Security:
Inspired to perform well by the knowledge that your job is safe
Equal Opportunity Employer
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