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Customer Service Rep Customer Success Mgr./ CSM Bilingual HelpDesk/Support

In-Store Customer Experience Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Platinum Coastal Group
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading service provider in Boston is seeking a Customer Service Representative to deliver exceptional customer experiences. In this on-site role, you will assist customers, resolve inquiries, and contribute to a welcoming atmosphere. Successful candidates will have strong communication skills and a positive attitude toward customer care. Flexibility around scheduling is required, with the potential for weekends or holidays. Join a supportive team and help foster long-term customer relationships.
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