Customer Service Attendant

About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

• Maintaining cleanliness in hoteling workstations and offices
• Stocking the break area with refreshments and general supplies
• Conference room set‑ups and support
• Taking inventory of office and pantry supplies

Cross training for additional departments

• Checking in/out accountable mail
• Sending package reminder emails
• Assisting customers in the mailroom

• Printing customer requests
• Scanning documents

• Minimum of 1-year customer service-related experience
• High School diploma or equivalent (GED)
• Ability to interact with the end‑user in a professional manner, with a sense of urgency.
• Excellent communication skills, both verbal and written
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Ability to meet employer's attendance policy.
• Lifting to 50 pounds
• Ability to stand, sit and/or walk for long periods of time with or without accommodations.
• Working in the following areas: guest services, mail, reprographics (printing and scanning), and other tasks including conference room set‑up, maintaining cleanliness in offices and workstations, and stocking break areas.
• Other tasks as needed.

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, , , ,  or  We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.