Senior Manager, Customer Success — Enterprise
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-08
Listing for:
Smartsheet
Full Time
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager -
Management
Account Manager, Client Relationship Manager
Job Description & How to Apply Below
A leading SaaS company seeks a Senior Manager of Customer Success in Boston to build and scale their Enterprise Customer Success team. The ideal candidate will manage a team, drive customer value and retention, and collaborate cross-departmentally to enhance the customer journey. Candidates should have over 8 years of experience in Customer Success or Account Management within a technology environment, along with strong leadership and mentoring skills.
Benefits include competitive salary and various perks.
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Position Requirements
10+ Years
work experience
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