CSM: Outcomes & Retention; Stock
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-08
Listing for:
Validity Inc.
Full Time
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
A growing technology firm in Boston is seeking a Customer Success Manager to cultivate customer relationships and ensure satisfaction with the company's solutions. This role requires 3-5 years in customer service, strong communication skills, and a passion for customer care. The ideal candidate will manage a dedicated book of business, use data insights to drive success, and collaborate with teams on client needs.
A Bachelor's degree is preferred, along with Salesforce experience.
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