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Strategic Senior CSM Adoption Champion
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-08
Listing for:
Digital Onboarding, Inc.
Full Time
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
A dynamic software company is seeking a motivated Senior Customer Success Manager to drive customer satisfaction and retention. In this role, you will manage customer relationships, ensuring they derive maximum value from the SaaS platform. Responsibilities include proactive account management, problem resolution, and upselling opportunities. The ideal candidate has over 5 years of experience in customer success and a strong customer-centric mindset.
Join us in transforming customer engagement in the financial industry.
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Position Requirements
10+ Years
work experience
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