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Technical Support

Construction Customer Success Lead — On-site & ROI

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Buildots
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A progressive construction technology company in Boston is looking for a Customer Success Manager to enhance user adoption of their innovative AI platform. You will ensure project success through effective onboarding and provide critical feedback to internal teams. The ideal candidate has 2-3 years of construction experience, excellent communication abilities, and a proactive attitude towards problem-solving. This role requires a willingness to travel and the potential to thrive in a fast-paced environment, contributing to critical customer relationships.
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