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Senior Customer Experience Manager - Public Sector & Onsite

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Mark43
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology company in Boston is seeking a professional with 5-10 years of experience in account management and customer success to help enhance client satisfaction. The ideal candidate will collaborate with various teams and clients, ensuring efficient implementations and addressing service needs. Strong communication skills and detail orientation are vital for effectively documenting and managing client expectations. Working in a dynamic environment, you will have opportunities for mentorship and cross-team collaboration.
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Position Requirements
10+ Years work experience
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