Senior Customer Success Manager — Hybrid
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-01
Listing for:
Nexthink
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, CRM System
Job Description & How to Apply Below
A prominent software company is seeking a Customer Success Manager to enhance customer experiences and retention. The role involves guiding strategic enterprise customers on their digital employee experience journey and executing comprehensive success plans. Key responsibilities include building customer relationships, delivering value, and ensuring a collaborative approach. The ideal candidate has over 5 years of experience in customer success within the software industry, strong communication skills, and a technical background to understand complex customer needs.
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Position Requirements
10+ Years
work experience
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