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Customer Success Mgr./ CSM Client Relationship Manager HelpDesk/Support

Founding Customer Success & Growth Lead

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Unusual Ventures
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A progressive financial services company located in Boston is seeking a Customer Success & Growth Leader. This role will define how customers experience our innovative AI-native commercial lending platform. The ideal candidate will lead onboarding projects, ensure customer value realization, and build trusted relationships with client teams. This is an opportunity to create a foundational Customer Success function in a rapidly growing firm, offering competitive compensation and equity.
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