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Hotel Guest Services Agent; Call Center

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: IHG Hotels & Resorts
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Hotel Guest Services Agent (Call Center)
A global hotel chain located in Boston is seeking an Instant Service Center Agent to ensure guest satisfaction through effective call handling and information sharing. The position requires basic reading skills, at least six months of experience, and fluency in English. The role offers an hourly rate of $31.23, along with medical benefits, retirement plan, and employee perks. A culture of respect and professional growth is encouraged.
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