Patient Concierge & Front Desk Liaison

A leading cancer research institution in Boston seeks a Patient Representative. The role focuses on being the first line of support for patients, providing call center and administrative assistance. Responsibilities include triaging calls, ensuring quality care, and maintaining excellent customer service. Candidates should possess strong communication skills, attention to detail, and the ability to manage multiple tasks. Experience in a similar administrative or customer service role is preferred.

This position supports a diverse patient population with varying needs.
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