Senior Customer Success Manager - Key Accounts; Cyber Risk
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-27
Listing for:
Bitsight
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A cyber risk management leader is seeking a Customer Success Manager to ensure customer satisfaction and retention. Responsibilities include serving as the primary contact for customer accounts, overseeing onboarding and health checks, and collaborating with team members for product enhancements. The ideal candidate should have 5-15 years of experience in Customer Success, strong problem-solving abilities, and excellent communication skills.
This role offers a competitive salary and benefits package.
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Position Requirements
10+ Years
work experience
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