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Technical Support CRM System

Product Adoption & Enablement Lead

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Boston Staffing
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, CRM System
  • IT/Tech
    Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading technology company seeks a Product Adoption Expert to enhance product adoption and ensure customer success. The role involves collaborating with Customer Success Managers and Onboarding Managers to provide educational sessions and resources across Zoom's product offerings. Candidates should have strong communication skills, a solid understanding of Zoom products, and experience in facilitating customer-facing engagements. The position supports a hybrid work model, allowing flexibility and collaboration in both office and remote settings.
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