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HelpDesk/Support Customer Service Rep Technical Support Customer Success Mgr./ CSM

Customer Support & Success Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Park 6 Logistics
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A logistics company in Boston is looking for a Customer Support Specialist to serve as a key point of contact for clients, focusing on clear and professional support. The candidate will be responsible for responding to inquiries, providing accurate information, identifying and resolving customer concerns, and supporting internal teams. Strong communication skills and a positive approach are essential. This position offers the opportunity to enhance service quality and contribute to ongoing process improvements.
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